


Frozen Shipping Add-On: Ice & Insulation
If you’re ordering frozen fruits for delivery outside of South Australia’s metro area, please add this Frozen Freight Add-On to your cart.
Only one add-on is required per order.
This add-on covers the cost of specialised packaging, including thick polystyrene foam, ice packs, and bubble wrap, designed to help keep your fruit insulated during transit.
Please note:
While this packaging helps maintain product quality, it does not guarantee your items will arrive fully frozen. We cannot accept liability for partial thawing or courier-related delays.
In the event of defrosting due to a shipping delay, we may offer a product replacement, but shipping costs and this add-on are non-refundable.
For the most reliable outcome, we strongly recommend local pick-up from our Adelaide warehouse.
If you have concerns about shipping frozen items to your location, email us at sales@creativenativefoods.com.au. We're happy to provide custom freight quotes or explore temperature-controlled freight options, including air freight where available.
If this add-on is not included in your order, we’ll be in touch to discuss freight options, and may need to cancel your frozen fruit items.
If you’re ordering frozen fruits for delivery outside of South Australia’s metro area, please add this Frozen Freight Add-On to your cart.
Only one add-on is required per order.
This add-on covers the cost of specialised packaging, including thick polystyrene foam, ice packs, and bubble wrap, designed to help keep your fruit insulated during transit.
Please note:
While this packaging helps maintain product quality, it does not guarantee your items will arrive fully frozen. We cannot accept liability for partial thawing or courier-related delays.
In the event of defrosting due to a shipping delay, we may offer a product replacement, but shipping costs and this add-on are non-refundable.
For the most reliable outcome, we strongly recommend local pick-up from our Adelaide warehouse.
If you have concerns about shipping frozen items to your location, email us at sales@creativenativefoods.com.au. We're happy to provide custom freight quotes or explore temperature-controlled freight options, including air freight where available.
If this add-on is not included in your order, we’ll be in touch to discuss freight options, and may need to cancel your frozen fruit items.